Introduction to the Team Training & Knowledgebase

We’ve created this resource for a few reasons

• Help our team members understand the company philosophy so they can be successful in helping our client
• Understand how we work as a team and the tools we use to keep our work running smoothly
• Provide team members with an east to use knowledge-base if they require help
• Streamline the training process for new team members

Collaboration is key

With a line of work that changes as quickly as digital marketing, it’s important to stay on top of new trends, technologies, and best practices. The site includes information we’ve collected throughout the years, but we hope that team members will share their experiences and questions as they come up. We encourage you to comment and ask questions on any content you find on the site, to create a bit of a help thread.

Type of help content

On the site, you’ll find help in a variety of formats

• Articles – Sharing our experience through written articles with a bird’s eye view of strategies, best practices, and more.
• Lessons – In some cases, we’ve assembled a series of articles into step by step lesson plans to help you learn a broader topic
• Tutorials –  Step by step guides and how tos, including screenshare videos
• Forum – Post any questions you have to the forum and we will get an answer to you very quickly.

Jump right into it!

Now that we’ve got the basic covered, you can jump right in to your first lesson, company overview!